Client Admissions

Are you interested in applying for services at STEPs? If so, you can download the application forms or drop into see us at Rotary House to pick up a package. You can also call ahead to the Rotary House Operations Manager (902-893-7228 Ext. 118) and arrange for a tour of our facilities.

Once your completed package has been returned, it will go before the Admissions Committee for review. It is very helpful if we can meet you in advance to allow us to have a better understanding of your support needs and interests.

If there are no concerns or additional information to be gathered, your name will go on a waitlist and you will be contacted at a later date to come in for a two-week (65 hr) assessment. A Client Policy Package will be provided to you at that time, or earlier if requested.

During the assessment, you will have the opportunity to participate in a variety of programs and activities, allowing you to meet the program instructors and clients already in service. At the end of your assessment, you will meet with the Operations Manager for a discussion about what kind of a daily/weekly schedule will be of most benefit to you.

If you have any questions throughout the process, please do not hesitate to ask. We are here to help you.

Client Bill of Rights

1. Equality and Respect
Every client is entitled to equal treatment, regardless of differences in background, abilities, or beliefs. Everyone must demonstrate respect for individual perspectives, experiences and contributions of clients.

2. Freedom of Expression
Each client has the right to express opinions, thoughts, and feelings without fear of judgment. Constructive dialogue and active listening will be promoted to support an environment of open communication.

3. Inclusive Decision Making
All clients have the right to participate in group decisions, ensuring inclusivity and diverse perspectives are valued. All clients will be included in the conversation about what programs they participate in at STEPs, where possible.

4. Confidentiality and Privacy
Confidential information shared within the group will be respected and kept confidential unless permission is granted to share. Clients’ personal information will be handled sensitively and responsibly to respect the client’s boundaries and privacy.

5. Access to Resources and Opportunities
Equal access to resources, information, and opportunities will be provided to all clients. Efforts will be made to meet all needs to ensure participation and engagement for all.

6. Support and Empowerment
Clients have the right to seek support, guidance, and mentorship to gain personal growth and self-advocacy skills. Encouragement and empowerment will be key pillars, promoting self-advocacy and self-determination.

7. Safety and Inclusivity
A safe welcoming and inclusive environment will be maintained free from discrimination, harassment, or intimidation of any form. All clients are responsible for upholding these values and reporting any concerns immediately.

8. Transparency and Accountability
Group activities/decisions and resources will be transparent to all clients, promoting accountability and trust within the organization. Constructive feedback mechanisms will be established to ensure continual improvement and accountability.

9. Advocacy and Recognition
Every client has the right to advocate for their needs and aspirations within the group and the broader community. Recognition for individual contributions and achievements will be celebrated and acknowledged.

10. Continuous Learning and Growth
Opportunities for learning new skill development and personal growth will be provided to all clients. The group will foster a culture of continual learning and improvement embracing diversity and individual strengths.